Welcome to Cheap Proflo Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.topbathdeals.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for homeowners, contractors, and commercial buyers purchasing bathroom fixtures and accessories for legitimate purposes. You must be at least 18 years old to make purchases.

1.2 Intellectual Property

All content on our website, including product descriptions, images, logos, and design elements, are the property of Cheap Proflo Shop or our suppliers and are protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm our business or reputation.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in our product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel the item or offer a comparable alternative.

2.3 Professional Installation

Our products may require professional installation, particularly plumbing fixtures. We are not responsible for installation costs, damages, or issues arising from improper installation.

3. Ordering and Payment

3.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. We process orders within 1-2 business days after payment confirmation.

3.2 Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that all payment information you provide is accurate and that you are authorized to use the payment method.

3.4 Sales Tax

Applicable sales tax will be added to your order total based on your shipping address and current tax regulations.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing or other factors beyond our control.

User Responsibility: You are responsible for providing a complete and accurate shipping address. We are not liable for delays caused by incorrect addresses or customs holds.

5. Returns and Refunds

5.1 Return Policy

Most items can be returned within 15 days of delivery if in original, unused condition with all packaging and tags. Non-returnable items include:

  • Commercial Toilets & Urinals
  • Flush Valves
  • Custom-order Roman Tub Faucets
  • Special order Drop-In and Corner Bathtubs
  • Opened packages of Grab Bars and Robe Hooks
  • Opened installation supplies
  • Items marked “Final Sale”

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your order details
  2. Receive Return Authorization (RMA) number
  3. Repackage item securely with original materials
  4. Ship to: Cheap Proflo Shop Returns, 39 Newhall Street, Lynn, US 01902

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

5.4 Damaged or Defective Items

Contact us immediately with photos of the damage. We will arrange for replacement or refund and provide a prepaid return label if needed.

6. Limitation of Liability

Cheap Proflo Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website. Our total liability for any claim shall not exceed the purchase price of the product in question.

7. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

8. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms or any order:
Email: [email protected]
Address: 39 Newhall Street, Lynn, US 01902
Hours: Monday-Friday, 9AM-5PM Eastern Time

Thank you for choosing Cheap Proflo Shop for your bathroom renovation needs!